Zero Third-Party Data Sharing
Customer conversations and data are never sold, shared, or used to train external models. Your customers' data belongs to you - and stays that way.
AI Shopping Assistant - Early Access
The AI shopping assistant that actually sells
Not another AI chatbot for e-commerce. A secure, deeply integrated shopping assistant that helps your customers find the right product, add it to the cart, and come back - while giving you the analytics to track every step.
The Problem
Chatbots Do Not Sell. AI Shopping Assistants Do.
Most conversational AI chatbots for e-commerce are glorified FAQ pages. Customers hit a wall the moment they need real help and bounce to a competitor who gives it to them.
Standard Chatbot
- Customers can't find the right product. "Here's a link to our search page."
- Discovery dead-ends at "here's a link". "Please check the product description."
- Every post-purchase question floods support. "Please contact our support team."
AI Shopping Assistant
- Natural language search with compatibility. Searches catalog, verifies fit, shows curated options with real-time stock.
- Product cards, prices, and stock right in chat. Images, pricing, compatibility surfaced without a single page load.
- Self-service that actually deflects tickets. Order tracking, shipping status, return info resolved in the conversation.
Built for Both Sides
Better for shoppers. Smarter for you.
5x
faster to find the right product
For Customers
- Natural language search - "I need brake pads for..." without excessive scrolling
- Instant compatibility verification
- Add to cart and checkout without leaving the conversation
- Real-time order tracking and status updates
- Seamless human handoff when they need it
-62%
support ticket volume, on average
For Store Admins
- Chat-to-cart and chat-to-checkout conversion rates
- Most searched products vs. most purchased
- Top customer intents and unresolved queries
- Support deflection rate and escalation patterns
- Connected to your analytics dashboards
AI Shopping Assistant Capabilities
One assistant. Every shopping moment.
From first search to post-purchase support.
-
5x faster
Smart Product Discovery
Customers describe what they're looking for in their own words. The assistant narrows options by preferences, budget, compatibility, or use case and presents curated results with images, prices, and real-time availability.
-
In-chat results
Smart Search and Filtering
Product cards with images, pricing, stock status, and compatibility - all surfaced in the chat without a single page load.
-
Zero friction
Cart Actions
Add to cart directly from the conversation. One-tap links to checkout. No page redirects, no friction between discovery and purchase.
-
-62% tickets
Order Tracking
Order status, tracking retrieval, and carrier links - all in chat. Self-service that actually deflects tickets without sending customers elsewhere.
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Full context
Smart Escalation
An always-visible "Talk to Human" option encourages AI engagement first. When escalation happens, a ticket is auto-generated with the full transcript - no repeating, no frustration.
Security and Privacy
Your data stays yours. Period.
Built for enterprises that don't compromise on data security.
Your Infrastructure, Your Control
Deployed within your environment. You own the data, you control access, you set the rules. No shared multi-tenant risk.
End-to-End Encryption
All data encrypted in transit and at rest. Session tokens, customer info, order details - everything protected by enterprise-grade encryption standards.
Global Compliance
Built with GDPR, CCPA, and enterprise audit requirements in mind. Designed to pass legal review, not just marketing review.
Coming Next
What you see today is just the starting point
We're actively expanding capabilities based on what e-commerce teams and customers actually need. Here's what's on the horizon:
Multi-storefront Support
Voice and Multilingual Input
Visual Search
Proactive Chat Triggers
Return Initiation and Tracking
Physical Store Recommendations
+ Your Feature Request
Common Questions
AI Shopping Assistant FAQ
Everything about AI shopping assistants, capabilities, and integration. Still have questions? Get in touch.
An AI shopping assistant is a conversational interface embedded in your online store that helps customers find the right product, add it to cart, track orders, and get support - all without leaving the chat. Unlike a basic chatbot, it connects directly to your catalog, inventory, and order management system to take real actions on behalf of the customer.
Standard chatbots answer FAQ questions using static rules. Our AI shopping assistant uses natural language understanding to search your catalog, verify compatibility, surface product cards with images and pricing, add items to cart, and retrieve order tracking - all within the conversation. It turns a support tool into a revenue channel.
No. Customer conversations and data are never sold, shared, or used to train external AI models. The assistant is deployed within your infrastructure, so you own and control all data. All sessions are encrypted end-to-end in transit and at rest.
The AI shopping assistant integrates with Shopify, Magento, Adobe Commerce, BigCommerce, WooCommerce, and custom headless builds. It connects to your catalog, cart, checkout, and order management system via API. See our platform-specific guides for details.
Yes. Customers can add items directly to cart from within the conversation, receive one-tap links to checkout, and complete their purchase without ever leaving the chat interface. This removes friction and increases conversion at the discovery stage.
Store admins get chat-to-cart and chat-to-checkout conversion rates, most searched products vs. most purchased, top customer intents, unresolved query reports, support deflection rates, and escalation patterns - all connectable to your existing analytics dashboards.
The assistant shows an always-visible "Talk to Human" button. When clicked, it generates a support ticket and appends a full conversation transcript so your agent has complete context. This reduces resolution time and prevents customers from having to repeat themselves.
Our AI product recommendations surface personalized suggestions at key moments (product page, cart, checkout) to increase average order value. The AI shopping assistant is a full conversational layer - customers describe what they need, the assistant searches inventory, checks compatibility, and handles everything from discovery to post-purchase support.
Join the Waitlist
Ready to replace your chatbot?
Join the waitlist for early access or tell us what your store needs. Our team will follow up within 24 hours.
Usually responds within 24 hours